Terms of Use

Date: 28.07.2022

Grow Female Wealth GmbH with its registered office at Choriner Str 19A, 10435 Berlin, registered in the Commercial Register of the District Court of Berlin (Charlottenburg) under HRB 225158 B, e-mail: team@joinvitamin.com (hereinafter referred to as “Vitamin“, “us” or “we“) operates a digital platform at www.joinvitamin.com (hereinafter also referred to as the “Platform“). Through this Platform, users can create a hypothetical or real investment strategy for simulated or real investments in various exchange traded funds (“ETFs“), personalise it, conduct real investments with the involvement of our cooperation bank, Aion S.A. Manhattan Center Avenue du Boulevard 21, 1210 Brussels, Belgium (hereinafter “Partner Bank“) and track the performance of their simulated or real investments over time on the Platform. Users can also obtain general information on the Platform in the form of a blog, written and/or pre-recorded or live video courses, and other content formats about various financial topics and about Vitamin. Finally, it is possible to sign up for our newsletter.

Our goal is to help women build the financial confidence to enjoy living the life they want through tailored education and simple and usable tools. We understand particularly well the unique milestones on the financial journey of each woman, but we welcome all gender identities and expressions. Addressing women should not be seen as discriminatory or exclusionary.

Investing in ETFs is associated with considerable risks and can lead to the complete loss of the capital invested (total loss). Returns generated in the past are not a reliable indicator of future performance. Hereby, you acknowledge the risks involved and confirm acting at your own risk.

  1. Scope

    These terms and conditions govern the contractual basis for the use of our Platform and conducting investments involving our Partner Bank via our Platform. Every user should therefore read the terms and conditions carefully and completely. If a user does not agree to these terms and conditions, she cannot use the Platform, cannot create a (personalised) investment strategy and cannot conduct any investments.

  2. Use of the Platform

    1. Every user can answer various questions on the Platform to determine her investment strategy and to analyse her own attitude to investments, including her current life status, income situation and risk tolerance. It is not necessary to provide personal data such as name or e-mail address. Based on the answers given, an investment strategy for simulated investing in ETFs is created for the user. A distinction is made between equity ETFs and bond ETFs. While equity ETFs are exchange-traded passive index funds that invest in equities, a bond ETF is composed of bonds or fixed-income securities. Registration for the creation of such an investment strategy is initially not required.
    2. The user can then personalise her investment strategy. For this purpose, registration on the Platform is required, stating the user’s first and last name as well as a valid e-mail address (see 3).
    3. The registered user is provided with a dashboard after logging into her own account and entering her e-mail address and the selected personal password. Here, the user can view and, if necessary, adjust the investment strategy created and simulate the investments. To do this, the user chooses whether she wants to invest once or on a simulated monthly basis and over what period of time this should take place. The user can independently adjust the ratio between equity and bond ETFs and set individual “milestones” (e.g. for a sabbatical or the purchase of a property). The ETFs in which the user simulates investing are also displayed in the dashboard. In this way, the user can view and continuously track the development of her simulated investments.
    4. In addition, in the dashboard the user has the option to open an investment account with our Partner Bank, which enables trading with real financial products provided by our Partner Bank. Vitamin expressly only acts as an intermediary for the services offered by the Partner Bank. In order to open such an investment account with the Partner Bank and thus invest in financial products via our Platform, the user must complete the following steps:
      1. Completion of Questionnaires
        • The user answers questions about her affinity for risk, her level of experience with investments and her general financial situation.
      2. Selection of an Investment Portfolio
        • Based on the user’s answers, we propose a limited number of investment portfolios created and managed by the Partner Bank from which the user can choose. The user has the option of viewing detailed information on the proposed investment portfolios and accessing the respective underlying financial products of the third-party providers via external links. In this context, it is also possible for the user to book a 15-minute consultation with a member of the Vitamin team to discuss the selection.
      3. Video Identification and Verification
        • The user must then identify herself. This is carried out by our cooperation partner IDNow via video after the user has agreed to the General Terms and Conditions of IDNow. As part of this identification, the user must provide her contact and tax data and have an official identification document available.
        • As described in section 2.4, the financial portfolio management and depository services are provided by our Partner Bank. It is therefore necessary for the user to accept the General Terms and Conditions of the Partner Bank before the process of the video identification. These will be made available in accessible form.
        • In addition, our cooperation partner (Comply Advantage) carries out legally required checks in accordance with the Money Laundering Act and other regulations (e.g. politically exposed persons).
      4. Opening of the Investment Account and Conclusion of the Contract with the Partner Bank
        • The user can then choose a one-time amount and/or fixed monthly amounts to invest in the selected investment portfolio. After entering her bank account data, a clickable button appears with the inscription “Open your investment account”. This represents the offer (from our Partner Bank) to enter into a financial portfolio management agreement with the user, open a custody account and to collect the previously specified contributions once and/or monthly from the user’s account and to invest them in the previously selected financial products. By clicking on this button, the user accepts the offer and the contract with the Partner Bank is concluded.
    5. Before the binding opening of the investment account, the user can correct her entries on an ongoing basis using the usual keyboard and mouse functions.
    6. The investment portfolios presented to users on the Platform have been created by the Partner Bank and Vitamin is allowed to make use of them on the Platform. These investment portfolios may comprise investment advice pursuant to Section 1 paragraph 1a number 1a of the German Banking Act (Kreditwesengesetz). Vitamin shall be providing any such investment advice in accordance with its licence in accordance with Section 34f Gewerbeordnung (German Trade Regulation Act). Such investment advice is given to the user exclusively for the purpose of allowing her to examine the investment proposal and decide whether she wishes to enter into a financial portfolio management relationship with the Partner Bank to implement this or any other investment on her behalf. The user shall not be permitted to use any such investment advice in any other form or for any other purpose. In particular, she shall not be permitted to implement the proposed investments, fully or in part, other than through the Partner Bank, unless she has obtained prior written permission to do so from Vitamin. Vitamin shall assume no liability should the user make any non-permitted use of any investment advice provided to her by Vitamin.
    7. The user has access to various written and/or pre-recorded or live  video courses, to the blog, and other content formats that present information to help the user become familiar with various financial topics.
    8. Finally, Vitamin offers to users financial coaching by financial experts selected by Vitamin. Such coaching can be ordered on the Platform where also the fees applicable to different forms of coaching will be displayed. The user may be required to sign further agreements before any financial coaching take place.
    9. The use of the Platform is free of charge. For the services provided to the user by the  Partner Bank, fees charged by the Partner Bank will be payable by the user, as set out in the relevant details of the various investment plans. Vitamin receives a share of these fees paid to the Partner Bank. 
    10. The user will not use the Platform for the following actions or allow third parties to perform any of the following actions via the Platform:
      • Money laundering, support for terrorism or other unlawful acts;
      • Gambling;
      • Programming applications that interact with the Platform, unless we have given explicit written consent;
      • Use of spider, robot or crawling programs or other technical and/or automated solutions to gain access to or extract data from the Platform, unless used for indexing by legitimate search engines;
      • Defame, threaten, harass, abuse, or otherwise violate the rights of others;
      • Interference with the smooth operation of the Platform and/or the systems supporting the Platform;
      • Impersonating another person;
      • Attempting to access an account that does not belong to the user;
      • Transmission of viruses or other harmful code;
      • Unauthorised access to the Platform without written consent;
      • any other illegal uses.
  3. Registration

    1. Registration is only possible via our Platform. Registration is free of charge and, in addition to personalising the investment strategy and making investments with the involvement of our Partner Bank, also allows you to receive the newsletter.
    2. Registration does not imply any obligation to use our future services.
    3. Only natural persons aged 18 and older residing in Germany may register. Registration by legal entities is excluded, as is registration for others.
    4. Registration can be done either via an existing Google account, or by providing a name (first and last name) and an e-mail address. The e-mail address must be suitable for long-term communication; in particular, so-called disposable e-mail addresses are not permitted. In addition, a personal password must be set.
    5. Before registering, the user declares her agreement with these terms and conditions and with the Privacy Policy.
    6. Before the registration can be completed, the user will receive an e-mail to the e-mail address she has provided, which contains a verification link that the user must click on. By clicking on the verification link, the user confirms the identity of her e-mail address.
    7. You can subscribe to our newsletter by actively ticking the corresponding checkbox.
  4. Term and Termination

    1. The contract for the use of the Platform has an unlimited term and can be terminated by either party at any time. In this case, Vitamin will delete all user data immediately.
    2. The termination can be declared by e-mail to support@joinvitamin.com.
    3. Regarding the term and termination of the relationship between the user and the Partner Bank, the contractual conditions of the Partner Bank apply.
  5. Copyright

    1. The content and works created by Vitamin on these pages are subject to German copyright law. Duplication, processing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use.
    2. Insofar as the content on this page was not created by Vitamin, the copyrights of third parties are respected. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately.
  6. Liability

    1. We are liable for intent and gross negligence in accordance with the statutory provisions. We shall only be liable for slight negligence in the event of a breach of a material contractual obligation (cardinal obligation), the fulfilment of which is a prerequisite for the proper performance of the contract and on the observance of which the user may regularly rely, as well as in the event of damage resulting from injury to life, body or health. In the event of slight negligence, we shall only be liable for foreseeable damage, the occurrence of which must normally be expected.
      • Liability under the German Product Liability Act (Produkthaftungsgesetz) or for damages based on the breach of a guarantee assumed by us shall remain unaffected. In the scope of application of the German Telecommunications Act (Telekommunikationsgesetz – TKG), the liability rule of Section 70 TKG remains unaffected.

      • The above limitation of liability shall also apply in favour of our employees, representatives, organs and vicarious agents.

    2. Data communication via the Internet cannot be guaranteed to be error-free and/or available at all times given the current state of technology. In this respect, Vitamin is not liable for the constant and uninterrupted availability of the website.
    3. Any coaching (see section 2.8) provided to the user will not comprise advice on financial investments or financial products. All information provided during the coaching shall be for educational and illustrative purposes only. Any such information shall neither be meant to include any investment advice nor shall it constitute a suitable basis for any investment decision. Accordingly, Vitamin and the financial expert providing the coaching do not assume any liability for possible investment decisions by participants, even if taken after a coaching. Also, no liability is assumed for the accuracy of any information provided during the coaching. All said before in this section 6.3 shall also apply in respect of any educational or general information on financial topics provided on the Platform.
    4. Vitamin only acts as an intermediary in bringing about the contractual relationship between the user and the Partner Bank and then may assist, on a case by case basis, both these parties to communicate with each other. Vitamin shall assume no liability to the user in respect of the services provided or owed to her by the Partner Bank.
    5. In particular, Vitamin shall not be responsible and liable for the Partner Bank’s financial portfolio management services provided to the user. This includes the investment by the Partner Bank on behalf of the user in the investment portfolio chosen by the user through the Platform. In particular, the Partner Bank shall carry out the appropriate suitability checks before investing into any ETFs on behalf of the user. The user cannot rely on any previous action performed by Vitamin. After the contract between the user and the Partner Bank shall have been concluded, Vitamin shall not be responsible and liable to the user for any action or omission by the Partner Bank regardless whether such action or omission is based on information or proposals provided to the user by Vitamin on the Platform before that contract was concluded.
  7. Language and Storage of the Terms and Conditions

    1. These terms and conditions are written in German. Non-binding translations of the terms and conditions into another language are for informational purposes only. If a translation differs from the German language version, this German language version shall take precedence.
    2. We provide users with the Terms and Conditions publicly on our website and, in particular, when they register their account. Users can retrieve these and save them in reproducible form. We do not save the respective text of the contract. 
  8. Applicable law

    The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods and the conflict of laws. If a user is a consumer and her habitual residence is in a member state of the European Union, German law also applies, whereby mandatory provisions of the state in which the user has her habitual residence remain unaffected. The non-exclusive place of jurisdiction is Berlin.

  9. Other

    1. In the event that one or more present or future provisions of these terms and conditions should be or become invalid or unenforceable in whole or in part, the validity and enforceability of the remaining provisions of these terms and conditions shall not be affected thereby.
    2. The European Commission has set up a European Online Dispute Resolution (ODR) platform at http://ec.europa.eu/consumers/odr/. Vitamin does not participate in dispute resolution procedures with a consumer arbitration board.